Legal
Atendy is a service of Telvia Comunicaciones S.L., a Spanish company. Our privacy policy, terms of service and cookie policy are published in Spanish, and those are the versions that apply. This page explains in English what each one covers, and how to reach us about your data.
Company
Telvia Comunicaciones S.L.
Spanish tax ID (CIF)
B22615314
Registered address
Calle Rosselló 42, 08328 Alella, Barcelona, España
Contact
Each link opens the Spanish text. The summary next to it is a description of what the document covers, not a substitute for reading it.
What personal data we handle across the website, your account and the calling platform, the legal basis for each purpose, how calls and recordings are processed, which providers and subprocessors are involved, international transfers, retention, your rights and how we secure the service.
Read privacy policyThe rules for using Atendy: your account and credentials, what you are responsible for in the agents you build, calls and recordings, third-party integrations, acceptable use, plans and payments, intellectual property, availability and support, liability, termination and governing law.
Read terms of serviceWhich cookies atendy.es sets, which ones are technical and which need your consent, the third-party resources involved, and how to change or withdraw the choice you made in the consent banner.
Read cookie policyThe Spanish texts published at atendy.es are the ones that apply. We have not published an English translation of them yet, and we would rather say so plainly than hand you a translation that might differ from the text you are actually agreeing to. If you need a reviewed translation for a procurement or legal review, write to info@atendy.es.
The terms of service are governed by Spanish law.
You can request access, rectification, erasure, objection, restriction, portability and withdrawal of consent by writing to info@atendy.es. Write in English if you prefer. You can also lodge a complaint with the Spanish Data Protection Agency, the Agencia Española de Protección de Datos, at www.aepd.es.
If your call was handled by an agent belonging to an Atendy customer, that customer decided to use the agent and may be the controller for your data, so your request may need to go to them. Write to us anyway and we will help you work out who to ask.